By Gilles Frappier, AMJ Campbell & Canadian Association of Movers (CAM)

 

Spotting illegitimate movers can be difficult since many have professional websites or a name similar to an established company. However, a few signs that you may be dealing with a rogue moving company include:

  1. No physical, local address
  2. Refusal to provide a written estimate
  3. Requests a cash payment, rather than payment by credit card
  4. They use unmarked or generic trucks without the company name
  5. Uncertainty of or refusal to provide answers about the claims process

To avoid falling victim, choose a trusted, reliable mover with a solid business history. These movers are fully insured, carry worker’s compensation insurance, and meet high standards for safety and professionalism. Always follow these rules to protect yourself from fraud:

  1. Get at least three quotes and moving specifics in writing
  2. Verify the mover’s credentials and memberships with CAM or your local BBB
  3. When searching the Internet for a mover, proceed with caution
  4. If you’ve been robbed, extorted or threatened, report it to the police
  5. If you’ve not received the services as contracted and paid for, contact the provincial consumer protection agencies involved, the BBB, and CAM

Whether you’re going across town or across the country, moving can be a stressful experience. This stress can be reduced through careful planning. So, exercise due diligence before hiring a mover, as you would before purchasing any major service. And remember, if it sounds too good to be true, it probably is.

 

Gilles Frappier is a Sr. Vice President with AMJ Campbell. For more information, visit amjcampbell.com

This is a condensed version of an article published in our Summer 2018 issue of The Collection.